My comments are now working again – sorry they were broke! I added a plugin which was causing some type of interference with another plugin and caused the comments to break. So feel free to go to some of my previous posts and add your comment, and make sure you do today as well to [...]
Here’s technique I learned from a good buddy and mentor of mine – Ryan Healy (opens a new window to his blog) We were on the phone one day and he mentioned to me that one of the techniques he loves to do is that when he does his initial research for a client, he [...]
Note: I actually wrote this post in November 2008 and must have saved it and forgot about it. So the big launch I talk about was a few months ago, not a few weeks ago) In the past 2 weeks or so I’ve come to realize that there’s 1 customer service principle that you must [...]





